Insurance Claims

Yes, your deductible is your responsibility as outlined in your insurance policy. It is illegal for any contractor to waive or pay your deductible. Be cautious of any company that offers to cover your deductible — this is insurance fraud. We will always be transparent about your out-of-pocket costs.

The timeline varies depending on your insurance company and the extent of the damage. Typically, the process takes 2-4 weeks from filing the claim to receiving approval. Once approved, we can usually begin installation within 1-2 weeks. We work to expedite the process as much as possible.

Most homeowners insurance policies cover damage caused by hail, wind, fallen trees, and other storm-related events. Normal wear and tear is typically not covered. During our inspection, we will identify storm-related damage versus pre-existing issues and help you understand what your policy should cover.

If your claim is denied, do not panic. We can help you file a supplement or appeal. In many cases, having a certified roofing professional present detailed documentation can result in a reversal of the initial decision. We will work with you to explore all available options.

We recommend getting a professional inspection first. This way, you will know the full extent of the damage before contacting your insurance company. Our inspection is completely free, and the documentation we provide will strengthen your claim from the start.